We were at a company training yesterday where a session was delivered about how to stay above the line. It's just another way to look at how we can look at our responses to incidents and improve them. The facilitator had some aphorisms written on paper placed on a side table which she had laid out but not actually used in her talk. At the end she just said they were there for reference. Some looked at it and took them as a keepsake but I don't think most really looked. They were all the standard "truths" you'd see on a nature background shared on Facebook, etc. They were these kinds of lines: "Accept what is, let go with what was, have faith in what will be" "Opportunity is missed because it is dressed in overalls and looks like work" and the like. Those ones may have pricked the facilitators ears but I thought they were all pretty ordinary. However, three caught my eye.
"Start each day with a grateful heart" seem pretty much the same sort of stuff as the others but perhaps it was something that I'd been thinking about quite recently. So much dissatisfaction arises in a banal way that takes a whole lot for granted. There is so much to be grateful for, and the more you realise how contingent your happiness and success is on everyday factors both within and without, people and circumstance. If you forget all the positive things that have helped you you can only experience the world negatively, as well as being something of a dick to those whose actions have allowed you to be above what you could have been. I remember in my China days that a manager Jake also told me that he had a prompt on his phone to help him think about the things and people that he is grateful for.
The flipside quote was: "Being told you are appreciated is the simplest and most uplifting things you can hear." If every time you rationally thought about what you are grateful for you'd either in action or words express your appreciation to people. Perhaps this is timely because I haven't generally been one to verbalise genuine appreciation. I have though tried to make sure it is part of my language during chats with staff.
The final one is "What you allow is what will continue" which is a huge test for managers. It makes for a judgement call on what you tell team members about some habits that are not conducive to a happy office or successful, effective work. Difficult conversations are difficult and they aren't to be shrunk away from.
Some people say you become more cynical with age but I'm not so sure any more. Some millennials seem to be gullible disbelievers. Though older sometimes are weary of reflection and change as well as wary of philosophical bunkum, some also realise the wisdom that comes with age and the importance of values.
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